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  1. The existing means are given some intelligent advice that E-MAIL , QQ , Web Form , etc. Robot automatic duty is achieved . Currently , there is not an enterprise-class digital reference system in Jilin Province , especially the authors ' unit .

    即对现有的E-MAIL,QQ,WebForm等咨询形式赋予智能化因素,实现机器人自动值守。目前,就吉林省而言,特别是作者所在单位,还没有一个企业级的数字参考咨询系统。